There are mainly two types of communication: Formal Communication is the process of sharing official information with others who need to know it. It is done according to the prescribed patterns depicted in an organization chart. Such communication flows through formal channel and it is also known as line of command. Informal Communication forms the base of informal relation between two or more individuals. It is also known as grapevine. Such communications is not planned and organized. It may be done at both official or personal levels. Such communication occurs due to friendship or acquaintance.
Course Content
Course Modules
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03:38
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Explain what is Grapevine Communication
01:14 -
Describe the Characteristics of Grapevine Communication
00:47 -
Describe the Types of Grapevine Communication
03:00 -
Explain ways of Managing the Grapevine Communication
02:36 -
Describe the Advantages and Disadvantages of Grapevine Communication
03:59