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Learn management skills fast with easy, illustrated courses in leadership, marketing, and more to advance your career.
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Hotel Reception & Reservation Assistant Skills
A very useful course for those working in hospitality sector and as a receptionist. Readers can learn the following points...
- 16 Lessons
- 0 Students
Retail Store Operations & Store Management
- 0 Lessons
- 0 Students
Handling Complaints
Customers complain because they are stressed, annoyed, and frustrated. Sometimes they will be emotional and volatile, other times they will...
- 11 Lessons
- 0 Students
Grievance, Discipline and Dismissal
Discipline & Grievance Management refers to the way a corporation is governed with respect to discipline and grievances.It is the...
- 11 Lessons
- 0 Students
Franchise Management
Building a successful franchise business is all about identifying a gap in the market and figuring out how to fill...
- 16 Lessons
- 0 Students
Forecasting In Operations Management
This courses teaches you how a business or organization cope with the demand for its goods and services. Demand and...
- 16 Lessons
- 0 Students
Fostering Innovations in Organisation
Every organization should encourage and foster innovation in their organization. Innovation is basically the process of profitable implementation of ideas...
- 11 Lessons
- 0 Students
Employee Onboarding
Employee onboarding is the secret to achieving more engagement, productivity, and economic impact in today's era of rapid change. Enhancing...
- 13 Lessons
- 0 Students
Developing a Service Model
Is your organization lagging behind because of poor customer service? Do you see a drop in number of customers/visitors because...
- 16 Lessons
- 0 Students
Decision Making Styles
A decision can be defined as a course of action purposely chosen from a set of alternatives to achieve personal,...
- 11 Lessons
- 0 Students
Designing Feedback
This course will not only explain the importance of giving and receiving feedback, but will also help the learners to...
- 12 Lessons
- 0 Students
Customer Retention Strategies
Every existing customer or client represents a limitless range of future sales. The only problem is that businesses and brands...
- 15 Lessons
- 0 Students
Capacity Planning
‘Management Capacity’ is referred as the amount of input resources available to produce relative output over period of time. ‘Capacity’...
- 16 Lessons
- 0 Students
Constructive Feedback
CONSTRUCTIVE FEEDBACK – CONTINUOUSLY IMPROVING YOUR FEEDBACK SKILLS.IF YOU ARE AN HR MANAGER OR SUPERVISOR OR TEAM LEADER AND LACK...
- 8 Lessons
- 0 Students
Consumer behaviour
CONSUMER BEHAVIOR – UNDERSTANDING THE WORLD OF BUSINESSLEARN THE SECRETS OF SUCCESSFUL BUSINESS BY UNDERSTANDING THE CONSUMER/CUSTOMER NEEDS.If you notice...
- 16 Lessons
- 0 Students
Goal Setting Theory of Motivation
Motivation is an inferred process within an animal or an individual that causes that organism to move towards a goal....
- 16 Lessons
- 0 Students
Focus Groups
‘Focus Groups’ are also known as ‘Group Interviews’ or ‘Group Discussions’. They are used to understand the attitude or behavior...
- 11 Lessons
- 0 Students
Employee Selection Process
ARE YOU WORKING AS A RECRUITER IN YOUR COMPANY/ORGANIZATION AND FIND IT DIFFICULT TO SELECT THE RIGHT CANDIDATE FOR THE...
- 0 Lessons
- 0 Students
Collaborative Management
Learn how to collaborative, form a team and achieve the individual and organization's goals. You will also learn how Team...
- 12 Lessons
- 0 Students
Total Quality Management
TQM is an organization-wide activity that has to reach every individual within an organization. Quality management includes creating and following...
- 16 Lessons
- 0 Students
Brainstorming Skills
BRAINSTORMING MASTERCLASS – BECOME A BRAINSTORMING SPECIALIST.A recent study shows that most of the Brainstorming Sessions DO NOT meet their...
- 11 Lessons
- 0 Students
Introduction to HRM
As a HR professional you provide the vital link between the management team and the wider workforce. It’s your job...
- 0 Lessons
- 0 Students
Goal Setting Theory of Motivation
Motivation is an inferred process within an animal or an individual that causes that organism to move towards a goal....
- 16 Lessons
- 0 Students
Grapevine communication
There are mainly two types of communication: Formal Communication is the process of sharing official information with others who need...
- 6 Lessons
- 0 Students
Facility Management
A facilities manager does so much more than lock up and set the alarm at the end of another working...
- 11 Lessons
- 0 Students
Event Management
Creating, hosting, and managing events like a seasoned pro is an invaluable skill that every business and brand will reward....
- 16 Lessons
- 0 Students
Employee Onboarding
Employee onboarding is the secret to achieving more engagement, productivity, and economic impact in today's era of rapid change. Enhancing...
- 13 Lessons
- 0 Students
Emotional Intelligence
ARE YOU EAGER TO LEARN HOW EMOTIONAL INTELLIGENCE CONTRIBUTES TO BETTER PERFORMANCE IN ALL AREAS? DO YOU WANT TO UNDERSTAND...
- 16 Lessons
- 0 Students
Employee Absenteeism Management
WELCOME TO OUR COURSE ON EMPLOYEE ABSENTEEISM MANAGEMENT!A customized course prepared specifically for HR Personnel which teaches them how to...
- 11 Lessons
- 0 Students
Decision Making Styles
A decision can be defined as a course of action purposely chosen from a set of alternatives to achieve personal,...
- 11 Lessons
- 0 Students
Diversity Management
The world of work demands managers take a far more proactive approach in recognizing differences and coming up with ways...
- 16 Lessons
- 0 Students
Delegation Skills
This course makes you to understand the Delegation Skills in real-word experience. This course is very simple and very interesting....
- 10 Lessons
- 0 Students
Constructive Feedback
CONSTRUCTIVE FEEDBACK – CONTINUOUSLY IMPROVING YOUR FEEDBACK SKILLS.IF YOU ARE AN HR MANAGER OR SUPERVISOR OR TEAM LEADER AND LACK...
- 8 Lessons
- 0 Students
Conflict Management
Conflict is an expressed disagreement. All conflicts are expressed verbally or nonverbally. Conflict can occur only between people who depend...
- 13 Lessons
- 0 Students
Consumer behaviour
CONSUMER BEHAVIOR – UNDERSTANDING THE WORLD OF BUSINESSLEARN THE SECRETS OF SUCCESSFUL BUSINESS BY UNDERSTANDING THE CONSUMER/CUSTOMER NEEDS.If you notice...
- 16 Lessons
- 0 Students
Digital Marketing
If you want your organization to stay abreast of times and radically change the way they market themselves - this...
- 16 Lessons
- 0 Students
Basics of Service Markets, Consumers and Products
BASICS OF SERVICE MARKETS, CONSUMERS AND PRODUCTS – LEARN WHAT DRIVES CONSUMER BEHAVIOR.Are you an Entrepreneur/Student/Working Professional craving to learn...
- 16 Lessons
- 0 Students
Basics of Pharmaceuticals
A MUST-READ course for those working in pharmaceutical companies and those willing to pursue degree in Medicine and related fields. A well-designed...
- 16 Lessons
- 0 Students
Improving Service Recovery & Service Quality
- 0 Lessons
- 0 Students
Basics of Services Market, Consumer & Products
- 0 Lessons
- 0 Students
Ethical Leadership
Are you interested in learning the importance of being Ethical when your organization grows up to the next level? Do...
- 16 Lessons
- 0 Students
Emotional Intelligence
ARE YOU EAGER TO LEARN HOW EMOTIONAL INTELLIGENCE CONTRIBUTES TO BETTER PERFORMANCE IN ALL AREAS? DO YOU WANT TO UNDERSTAND...
- 16 Lessons
- 0 Students
Diversity Management
The world of work demands managers take a far more proactive approach in recognizing differences and coming up with ways...
- 16 Lessons
- 0 Students
Corporate Etiquette
‘Corporate Etiquette’ is crucial for conducting oneself in the right and professional manner in a business environment.
- 16 Lessons
- 0 Students
Edgar Schein Model of Organization Culture
- 0 Lessons
- 0 Students
Charles Handy Model of Organization Culture
- 0 Lessons
- 0 Students
Introduction to Auditing
Auditing is the process of assessment and ascertaining of financial, operational, and strategic goals and processes in organizations. Audit helps...
- 11 Lessons
- 0 Students
Financial Management
Are you struggling to manage the finance in your organization? Are you willing to unlock the financial potential in you?...
- 16 Lessons
- 0 Students
Introduction to Cryptocurrency & Bitcoin
ARE YOU INTERESTED IN GAINING GOOD KNOWLEDGE ABOUT BITCOIN AND CRYPTOCURRENCY - THEN THIS COURSE IS FOR YOU. DON'T JUST...
- 11 Lessons
- 0 Students
Compensation Management
Compensation should be viewed as the strategic management of wages and salaries. Compensation management strives for internal and external equity....
- 11 Lessons
- 0 Students
Basics of Monetary Economics
VERY USEFUL COURSE FOR THOSE WHO ARE PURSING ECONOMICS AND THOSE WILLING TO DEVELOP THEIR KNOWLEDGE IN ECONOMICS.Monetary economics refers...
- 9 Lessons
- 0 Students
Basics of Banking
Gerald Klein of University of London explains “bank” as “a body, corporate or not, that has been recognized by Bank...
- 12 Lessons
- 0 Students
Analyze Your Business
A very useful course for Start-ups, Entrepreneurs and others because this course comes with bundle of other concepts like Leadership, Decision-making, Finance,...
- 11 Lessons
- 0 Students
Stocks and Investing – Basics and Advanced
- 0 Lessons
- 0 Students


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Improving Employee Performance
To review the performance of the employees over a given period of time. To judge the gap between the actual...
- 16 Lessons
- 0 Students
Inspirational and High Performance Leadership Skills
- 11 Lessons
- 0 Students
Inspirational and High Performance Leadership Skills
Inspirational leaders as enablers play a crucial role in creating a culture of collaboration, empower teams to drive optimum performance...
- 11 Lessons
- 0 Students
Introduction to Auditing
Auditing is the process of assessment and ascertaining of financial, operational, and strategic goals and processes in organizations. Audit helps...
- 11 Lessons
- 0 Students
Start Learning With Free Courses
Improving Employee Performance
To review the performance of the employees over a given period of time. To judge the gap between the actual...
- 16 Lessons
- 0 Students
Inspirational and High Performance Leadership Skills
- 11 Lessons
- 0 Students
Inspirational and High Performance Leadership Skills
Inspirational leaders as enablers play a crucial role in creating a culture of collaboration, empower teams to drive optimum performance...
- 11 Lessons
- 0 Students
Introduction to Auditing
Auditing is the process of assessment and ascertaining of financial, operational, and strategic goals and processes in organizations. Audit helps...
- 11 Lessons
- 0 Students
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