CONSUMER BEHAVIOR – UNDERSTANDING THE WORLD OF BUSINESS
LEARN THE SECRETS OF SUCCESSFUL BUSINESS BY UNDERSTANDING THE CONSUMER/CUSTOMER NEEDS.
If you notice any positive reaction from consumers/customers learn how to capitalize on those and provide the best experience your consumer is looking for. To know these triggers and learn how to react, it is essential to understand how consumer behave.
This makes consumer happy and which in turn make them come back to our company, business and organization again and again. This is a win-win situation for both the parties. But the real challenge is how to understand consumer behavior.
Course Content
Course Modules
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Introduction
04:52 -
Explain What is meant by Consumer Behavior
01:18 -
Describe the Types of Consumers
03:17 -
Explain Why do Consumers Buy
05:50 -
Explain the Importance of Consumer Behavior
00:50 -
Explain Role of Consumer Behavior in Loyalty
10:27 -
Explain the Model of Consumer Behavior
00:38 -
Explain Steps of Decision Making Process
13:35 -
Explain How to Reduce Cognitive Dissonance
06:35 -
Explain Consumer Involvement in Buying Decisions
00:30 -
Explain the Types of Consumer Buying Decisions
00:39 -
Explain the Factors Influencing Consumer Behavior
15:35 -
Explain Role of Consumer Behavior & Satisfaction
06:04 -
Explain Role of Consumer Behavior for Relationship
03:58 -
Explain Role of CRM in Consumer Behavior
04:54 -
Explain Role of Consumer Behavior & Value Drivers
08:59
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