Conflict is an expressed disagreement. All conflicts are expressed verbally or nonverbally. Conflict can occur only between people who depend on each other. Conflict involves opposition and is more than just differences. Conflict is the perception that our concerns are at odds with those of another. Conflict exists when individuals who depend on each other express different views, interests, or goals and perceive their views as incompatible or oppositional.
Course Content
Course Modules
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Introduction
02:43 -
Explain What is Conflict
01:40 -
Explain What is Conflict Management
04:28 -
Explain Functional and Dysfunctional Conflict
02:10 -
Explain the Levels and Types of Conflict
16:46 -
Describe the Conflict Management Model
01:48 -
Describe the Strategies for Conflict Management
02:22 -
Explain the Conflict Management Styles
07:13 -
Explain How People Deal with Conflict
04:01 -
List the Factors that Affect Conflict Modes
02:21 -
Explain Blake and Moutons Conflict Grid
03:15 -
Explain What is Third party Conflict Resolution
07:32 -
List the Tips for Managing Workplace Conflict
02:13
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